Contact
Email me. Skip the pleasantries.
Tell me what's breaking and what you've already tried. I'd rather see the actual situation than a polished intro — the mess is the useful part.
Response · a few days
if it's a fit
If not · I'll usually say so,
and sometimes point
you somewhere better
Location · Fayetteville, NC
kickoffs in person
Intake · four per quarter
A good first email answers three things: what's actually going wrong, what you've tried already, and why now. That's enough for me to tell whether this is a fit and, if it is, to make the first call worth your time instead of spending it on background.
If you're not sure it's for you yet, read the method and the field notes first. They'll tell you fairly quickly whether we'd get along.